How to use daycrunch®.
The basics.
daycrunch® is a workplace system inside existing buildings. You can book desks, meeting, coaching, training and event rooms and private offices, and use services such as food, parking and visitor access where they are available. One account works across every location.
Desks, meeting and coaching rooms, training and event spaces, and private offices. Where available, you can also register parking and invite visitors. You book by the hour, day or month.
daycrunch® operates several locations across Switzerland, in Basel, Zurich, Lausanne and Mägenwil. See Locations for the current list and what each one offers.
No. Workspace is available everywhere, but food, fitness, care, parking and other services depend on the location. Each location page shows what is live, being tested and planned.
Usually not. daycrunch® locations are digitally operated, so there is no permanent reception. You register, book and enter using the app or a PIN. The Helpdesk is reachable when you need it.
Your account.
Yes. You need a personal daycrunch® account to book a space and to enter a location.
Because bookings, building access and billing are automated. We need to know who booked a space and who entered the location, for security and for correct billing. A personal account keeps every entry traceable to the right person.
Access and bookings have to be attributable to an individual. A shared mailbox would mean several people using one identity, which we cannot link to a specific booking or entry. Each user needs their own login.
Yes. Several users can be linked to one company or cost centre for billing, while each person keeps a personal login. See Company accounts and billing below.
Where enabled, a company administrator can add and remove users and manage the billing account. Contact support to set this up.
Log in to the portal and update your details under account settings.
An administrator can remove the user from the company account, or you can contact support. The login is then unlinked from company billing so it can no longer book against the company.
How booking works.
Log in to the app or web portal, choose a location, a space and a time, and confirm. Your booking is ready immediately.
Yes. Most rooms can be booked from one hour.
Yes. Choose a full day, or any number of hours.
Where available, you can set a repeating booking in the portal. If you cannot find the option for a space, contact support.
Open the booking in the portal and change or cancel it before it starts. See Terms for any cancellation conditions.
Under Manage My Bookings in the portal, with your current and past bookings.
Access becomes active at the start of your booking and ends when it finishes. Your confirmation includes the access details.
WiFi, a screen where the room has one, and coffee, tea and water. The price you see is the price you pay.
Everything in the portal.
After logging in, you can:
View your current and past bookings, change or cancel eligible bookings, download invoices, and update your billing details. Where your role allows, you can also manage your company’s members and assign badges and number plates, both theirs and your own. And as each location develops, membership opens its further services (Food, Life Services and Care & Performance), which you can explore under Services.
Getting in.
You open doors with the app or a PIN issued with your booking. There is no key to collect and no reception.
Use the app, or enter your PIN on the door panel. Access is active for the time of your booking.
The same app or PIN opens your booked room during the booking period.
At the start time of your booking, and it ends at the end time.
Access opens at your start time. If you need to come in earlier, extend the booking in the app, subject to availability.
Extend your booking in the app if the space is free. Access follows the booking, so extend it before it ends.
At selected locations, a physical access card can be issued. Most people use the app or a PIN. Contact support if you need a card.
Use your PIN on the door panel instead of the app. Keep your booking confirmation, which contains the PIN.
Check that you are within your booking time and at the correct location. If it still does not open, use the touch panel or intercom where available, or contact the Helpdesk.
Inviting guests.
Where visitor management is available, you can invite guests through the portal. The visitor receives the access information by email. Access is temporary and linked to the time and location of the booking, so guests can enter without manual reception while access stays traceable.
Where visitor management is available, invite a guest through the portal when you book. The visitor receives the access information by email.
Yes. The invitation includes a temporary access code linked to the time and location of your booking.
Yes, where visitor management is available. Add each guest by email.
Only for the time and location of the related booking. It expires automatically afterwards.
Yes. The code lets a guest enter for the booked period without manual reception, while keeping access traceable.
Invite them before they arrive so the system can issue their access. Last-minute invitations work as long as you send them before the guest reaches the door.
Check that the invitation was sent and that the booking is active. Re-send the invitation if needed, or contact the Helpdesk.
Cars & number plates.
At selected locations, parking is connected to the booking and access system. You can register your own number plate or, where enabled, a visitor's plate in the portal. The system uses this to allow access during the valid booking period. If your plate changes, update it before arrival so the system recognises the correct vehicle.
At selected locations, parking is connected to the daycrunch® booking and access system.
Where available, add parking to your booking in the portal.
Enter your number plate in the portal. The system uses it to allow access during your booking.
Where enabled, yes. Add the visitor's plate in the portal.
Yes. Update the plate before you arrive so the system recognises the correct vehicle.
Update the plate in the portal before arrival. If the registered plate does not match, the barrier may not open.
Cameras read your registered number plate and open the barrier automatically during the valid booking period. There is no ticket to take.
Parking is added to your booking and appears on your invoice, monthly for company accounts or per booking otherwise.
Teams on one account.
Several users can be linked to the same company or cost centre for billing. Each person still needs an individual account, because bookings, access and building entry are digitally operated and must remain attributable to the correct individual.
Yes. Link several users to one company or cost centre for billing.
Yes. Bookings can be routed to a shared cost centre.
Yes. Company accounts receive one monthly invoice covering the linked users.
Yes. The billing account shows bookings by user.
Where a company administrator is enabled, yes. Otherwise contact support and we will adjust the account.
Because bookings, access and entry are automated and must remain attributable to the correct individual. Shared logins would break that link, so billing stays shared while logins stay personal.
Billing.
Company accounts are invoiced monthly. Pay-as-you-go bookings are charged per booking.
Under Manage My Bookings in the portal.
Depending on your account: per booking for individuals, or on one monthly invoice for company accounts.
Card and, for companies, monthly invoice. The portal shows the options set up for your account.
Yes.
WiFi, a screen where available, and coffee, tea and water. There are no add-ons on workspace bookings.
Services such as food, catering, parking and life or care services, where you use them.
When something does not work.
For operational problems, use the touch panel or intercom where available, or contact the daycrunch® Helpdesk. Access, booking and technical issues are handled through our service platform and routed to the right support team.
Use the touch panel or intercom where available, or contact the daycrunch® Helpdesk.
Check your booking time and location first. If it still does not work, use the panel or intercom, or contact the Helpdesk.
The daycrunch® Helpdesk, by phone or email. Details are below and at each location.
At most locations, yes. Use it to reach support directly from the building.
The buildings are open 24/7. For operational problems out of hours, use the panel or intercom, or contact the Helpdesk. For emergencies, call the local emergency services.
In an emergency.
In any acute emergency, call the local emergency services immediately. Emergency exits and escape plans are marked at each location. For operational issues such as access or technical failure, contact the daycrunch® Helpdesk.
In any acute emergency, call the local emergency services immediately. In Switzerland: 112 (general), 144 (ambulance), 118 (fire), 117 (police).
Emergency exits and escape plans are marked at each location.
Call the local emergency services first. For operational issues such as access or a technical failure, contact the daycrunch® Helpdesk.
Before you apply.
Not always, some applications are clear enough that we welcome people directly. But for most new members we like a brief, relaxed 15-minute conversation. You'll leave with a clear picture of which locations suit you, what's live where, and which membership option makes sense. If a call doesn't work for you, we can do it by email, just mention it in your application.
We're looking for people who treat shared spaces and the team that runs them with basic professional respect. That's it. We're not filtering by industry, company size, income or job title, our members range from therapists to architects to trainers to founders. What they have in common is that they're pleasant to be around and take care of what they share. The vast majority of people who apply are welcomed.
Yes, and this is something we actively want to grow. If you're a service provider who wants to reach clients in a professional environment without taking on your own premises, we'd love to hear from you. Mention it in the application and we'll make sure the right conversation happens.
No. The pay-as-you-go option has no monthly minimum. Regular membership has a small monthly fee but no lock-in beyond one month's notice. Monthly offices have a 6-month minimum, but that's a separate product from general membership.
Existing accounts in good standing continue as before, you're already a member. The new membership process applies to people joining for the first time. Any questions about your account? Email support@daycrun.ch and we'll sort it quickly.
Don't apply or create an account here, that would set up a separate personal account. Instead, ask your company's daycrunch® office coordinator to add you, so your access sits on the company account with the right billing and permissions. If you don't know who your coordinator is, raise a ticket and we'll point you to the right person.
Still need a hand?
The daycrunch® Helpdesk handles access, booking, billing and technical questions. Reach us by email or phone, or use the touch panel or intercom in the building.